Virgin Games Payment Options Guide
Wagering requirements and T&C’s Apply | Commercial content | New Customers Only | 18+
The Virgin Games payment options include some of the most popular methods on the market including debit cards, Skrill, and Neteller. There are certain limitations you need to know, though. Skrill and Neteller are not allowed when you add funds to your account for the first time. Other than that, each of the Virgin Games payment methods is available for both deposits and withdrawals.
Step By Step Guide To Virgin Games Payments
Completing any transactions at Virgin Games is easy and takes just a couple of minutes. In order to make it even easier, we created step-by-step guides for deposit and withdrawals. They will help you move your money without any issues.
How to make a deposit
Making a Virgin Games deposit is a simple process:
- Login to your account.
- Go to the My Account section and click on “Deposit”.
- If this is your first deposit, pick one of the Virgin Games payment options. You will have to add some details and confirm them.
- Click on “Deposit” and pick the amount you wish to add.
- To complete your Virgin Games deposit, you might be asked to confirm you credentials for the preferred payment option.
As already mentioned, your first Virgin Games deposit can’t be completed with Skrill or Neteller. Also, make sure to take advantage of the welcome offer as it is a nice way to boost your bankroll before you start playing at Virgin Games.
Update: Virgin Games welcome bonus available: 30 free spins or 50 free bingo tickets
New members only, must opt in. Min £10 deposit & wager. 30 day expiry from deposit. 18+. Free Spins: on Double Bubble. 1p coin size, max lines. Bingo: Advertised ticket value based on £1 tickets. Game availability & restrictions apply.
How to make a withdrawal
Virgin Games withdrawals are equally easy. Just follow these steps and you’ll be done in a heartbeat:
- Log in to your account.
- Go to My Account and then Withdraw.
- Enter the amount you are planning to cash out.
- Select one of the Virgin Games payment methods available.
- Click on “Withdraw Funds” to complete the transaction.
Virgin Games Payment Methods
We examined each of the available Virgin Games payment options. The following table will give you all the necessary information about Virgin Games deposit details:
|Payment method||Minimum deposit||Maximum deposit||Payment fee||Processing time|
If payment by card: only debit card available.
If you want to complete a Virgin Games withdrawal, you need to know the following information:
|Withdrawal method||Minimum withdrawal||Maximum withdrawal||Payment fee||Processing time|
|VISA Debit/Maestro||£10||£10,000||None||2-4 business days|
|MasterCard||£10||£10,000||None||2-4 business days|
|Skrill||£10||£10,000||None||Up to 24 Hours|
|Neteller||£10||£10,000||None||Up to 24 hours|
If payment by card: only debit card available.
In order to cash out more than the maximum, you only need to make a couple of Virgin Games withdrawal requests.
Questions Concerning Virgin Games Payments
Are payments secure at Virgin Games?
The simple answer is yes. All of the Virgin Games payment methods are secured with the latest technologies on the markets. Furthermore, each of the providers has a stellar reputation so your money is safe.
Which currencies are available for Virgin Games payment options?
There are two options at Virgin Games. You can set up an account in Euro or in British pounds. You need to choose one currency during the registration process. Unfortunately, you can’t change it later.
How can I set a deposit limit?
You can set daily, weekly and monthly limits to your Virgin Games deposits. This happens from the My Account section. There you can find the special Virgin Games tool that will help you change the current limits. If you want to increase them, you will have to confirm 24 hours later. Decreasing the limits is effective immediately.
What is the customer verification process?
Like many other gambling operators, Virgin Games is required by its regulators to ask the customers for verification. The main reason is to prevent fraud and make sure each player is obeying the gambling laws.
You will have to verify your date of birth, address, and payment methods. This happens through various documents such as ID, a scan of your payment method, utility bills etc.
I haven’t received my withdrawal yet, what should I do?
Most of the Virgin Games withdrawals are processed very quickly, as you can see in the table we provided earlier in this article. If the money isn’t there and the status of your withdrawal is successful, it’s time to contact the Virgin Games customer support service. They will assist you in any way possible so you can find out what happened.
Can I cancel a withdrawal?
You can easily cancel a withdrawal if it is not yet processed or completed. Just go to My Account section and find the transaction you’re looking for. Cancel it and the money will be returned to your Virgin Games balance.
Virgin Games Customer Service Evaluation
Virgin Games made sure to provide its customers plenty of information about all aspects of the gambling service. Just pick the “Need a Hand?” section from the top navigation bar. This will open the Help centre. It is split into a couple of different section, including banking, games, bonuses and promotions, and more.
The majority of your questions will be answered if you use the Search function or go to the corresponding category. If you’re unable to find what you’re looking for, you could also contact the Virgin Games customer support. The staff is friendly and will make sure to resolve your issue as quickly as possible. Here’s how to reach them:
- Live Chat – get help in real time 24/7;
- Phone: call 0800 083 1833, the line is also available at any given moment and toll-free for the United Kingdom;
- Email: [email protected] or you could also use the web form of Virgin Games.