Unibet review by Betminded
Commercial content / 18+ / Gamble responsibly begambleaware.org
This Unibet review will introduce bettors to the wide variety of products, services and offers available across the Unibet sportsbook, which is one of the largest and best in the business despite not receiving the publicity enjoyed by major brands.
|Unibet review||Our rating|
|Welcome offer||£30 money back if first bet loses|
|Live betting & streaming||4.5/5|
Welcome offer: 4.5/5
New customers only / T&Cs apply
We came across a fairly uninspiring welcome offer during our Unibet review, with new customers simply entitled to a money back promotion – as opposed to a welcome bonus – upon signing up. According to the terms of this offer, new customers will have their first sports bet refunded as bonus money, up to £30, if they stake at least £1 on any market with odds of 2/5 (1.40) and lose. The bonus money cannot be withdrawn until it has been turned over three times within 30 days of being received, meaning that a £30 bonus would require the customer to bet £90 in order to meet the conditions. The offer is slightly underwhelming as it doesn't reward all customers; those that win their first bet walk away without receiving a welcome bonus at all.
Betting markets: 4.5/5
A comprehensive spread of men’s and women’s sports markets from around the globe was available during our Unibet review, with the mix on offer among the best in the industry. A total of 31 categories, each complete with deep markets, are available to Unibet customers. They range from popular options such as football, tennis, golf, basketball, rugby and motorsport, to non-sports categories, including politics, TV and novelty, and WWE. The football offering is without a doubt Unibet's cornerstone, with an astonishing 15,025 markets open at the time of writing, including 47 live events. These figures are even more impressive when you consider it is the offseason in many European football competitions. Horse racing and greyhound racing from the UK and abroad are also covered in full, with races that are about to jump prominently displayed on the Unibet website and mobile app.
Unibet's odds, especially when it comes to football, are excellent. Bettors will often find slightly higher odds here as opposed to more high-profile bookmakers, particularly for major football leagues and tournaments such as the English Premier League and UEFA Champions League. There's value on offer in tennis and US sports, as we discovered while perusing through French Open, NBA Finals and Stanley Cup (NHL) markets during this Unibet review.
Live betting & streaming: 4.5/5
Unibet boasts a wide selection of live betting events, with customers able to make both single and combination plays on live sports action. Customers can also watch and bet via Unibet TV, or consult an in-play scoreboard and stats where there is no live stream of an event available. As with numerous bookmakers' live betting offering, there is also a cash out feature, giving bettors a chance to claim winnings before a current event is finished. Unibet TV is free for customers who have money in their account, and streams over 40,000 live sporting events per year; this is as impressive a live streaming lineup you will find at any bookmaker. There were NBA and NHL streams, as well as French Open tennis available during our Unibet review, while the football offering is again strong, with La Liga, Serie A, Eridivisie and Championship among some of the leagues covered.
Mobile app: 4/5
The sports app is available for iOS and Android customers and comes complete with Unibet TV, a live streaming service which is elaborated upon later in this Unibet review. The integrated sports streaming is a huge plus for bettors who like to watch and wager from their mobile device. Bettors can easily access a large spread of pre-match and in-play betting markets through the easy-to-use app, which isn't overly flashy in design but the does the job well as an on-the-go betting companion. Another feature of the app that impressed was the ability to set sports-specific notifications for major events that bettors have a stake in.
Payment options: 4/5
|Payment method||Minimum deposit||Transaction fee||Processing time|
|Bank transfer||N/A||N/A||2-3 business days|
Unibet deposits and withdrawals can be made quickly and securely via various methods. Users are urged to login to their accounts and head to the ‘Deposit’ page, from where they can view the varying commission Unibet charges across its deposit methods. We found there to be a lack of clarity around these fees during our Unibet review, and the fact a commission is charged in the first place is also a letdown. On the plus side, Withdrawals are free and can be made to the same credit/debit card and e-wallet that was used to deposit, as well as bank transfer.
Customer service: 4/5
|Contact method||Live chat||Telephone|
|Access details||Access through the Contact Us section of the website or mobile app||0800 329 firstname.lastname@example.org|
|Availability times||24/7||7:00am – 11:00pm||24/7|
Slow response times hindered this part of our Unibet review. While the 24/7 customer service is undoubtedly reliable, it's not efficient, with response time across live chat particularly slow. Additionally, Unibet's telephone customer support is not available after 11pm, conceding more ground to competitors in this department.
Overall rating: 4.5/5
A lackluster customer service offering and deposit fees aside, Unibet remains one of the most underappreciated sportsbooks in online gambling. The rich array of markets and in-play betting options, tallied with excellent odds and a live streaming service that eclipses that offered by many rivals, lead to an overwhelmingly positive Unibet review. And remember, if you're a new customer who loses their first bet, you're entitled to a money back offer up to £30.
|What we like||What we don't like|
|Excellent odds, particularly on football||Underwhelming welcome bonus|
|Superb live betting and streaming options||Varying fees on deposits|
|Deep selection of sports and non-sports markets||Slow response times in customer service|