TVG Mobile App – What You Need to Know

A popular destination for horse racing bettors in the United States, online bookmaker TVG complements its service with a high-performing app that contains several impressive features. We focus on all aspects of the TVG mobile app in this review.  

Download the app

How to download the TVG mobile app

  1. iOS users can download the app via Apple’s official App Store, while Android users can access a mobile version of the site across all internet browsers
  2. Register with TVG, or log in if an existing customer
  3. Scroll through markets, watch live races and place bets

System Requirements/Compatibility

The TVG mobile app is compatible with any iPhone, iPad or iPod Touch. The current version, which takes up 32.8 MB on the mobile device of choice, requires at least iOS 7.0 to operate. No app is available for Android users via the Google Play store. Android devices are instead directed to a mobile version of the site, which while displaying good functionality does not have the fluency of the iOS app.

TVG first wager match bonus

While there are no exclusive bonuses for TVG mobile app users, a $100 first deposit match offer does allow new customers to receive up to $100 in wagering credit. To qualify, new customers must make a deposit into their accounts and place the full amount of that deposit on any horse racing market. That same amount will be matched in bonus funds up to $100.

tvg welcome bonus

Importantly, the deposit and first wager must be made within15 days of signing up with the TVG promo code, and it may take up to seven days for the bonus funds to appear in the customer’s betting account. The bonus funds cannot be immediately withdrawn; only the gross winnings derived from bets made with the bonus funds can be taken out of the account.

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Features of the mobile app

Easy to navigate through various markets, the TVG mobile app facilitates safe and secure betting, offering odds that match those available at the track. A comprehensive list of races and runners are listed in the app, all of which can be conveniently sorted through filters such as time, track, favourites and featured races.

A strong feature of the app allows users to set up alerts that notify of upcoming races that bettors may be interested in. The easy-to-access My Bets and Results sections also provide a good overview of upcoming bets and past results, allowing customers to have a full perspective of how their wagers are performing.

Live video streaming and an integrated betting slip are arguably the strongest features of the TVG mobile app, with customers able to access streams from over 120 racetracks and place their bets simultaneously. This is made possible through a betting slip that never leaves the screen the user is on, even if they decide to navigate elsewhere on the app. With the flick of the wrist, users can also change the stream to full screen by positioning their mobile device horizontally. The mobile version of the site that Android devices activate also contains these strong features, but overall isn’t as impressive in performance and design as the iOS app.

One area that is lacking on the app is the ‘Past Performances’ tool, which is offered on the TVG website and lists the details of horses’ most recent performances. This forms a key part of any horse racing bettor’s research and is thus a must-have on the TVG mobile app in the near future.

F.A.Q

  • How to place a bet with TVG?

Placing bets could not be easier on the TVG mobile app, with customers simply needing to find their race through the aforementioned categories, pick a runner by tapping on its odds, enter the stake and bet type, and then tap confirm. Once accessed, the live video section of the app includes a summary of the bet that has been placed while the horse racing action rolls on in the background.

  • How to make a deposit?

To deposit via the TVG mobile app, click the icon next to your balance in the top right hand corner in order to bring up account details. The method of depositing on the app then becomes the same as via the website, with payment types including credit and debit cards (Visa and MasterCard only), the TVG prepaid card, BetCash, PayPal or PayNearMe. While PayPal is a fast and convenient method, a $5 deposit fee applies.

The TVG prepaid card, which customers have to register for and load funds onto, is both efficient and free, and highly recommended. The minimum deposit is $10, which is reasonable. BetCash, too, is a convenient deposit method. Most importantly, TVG has a strong track record of ensuring safe and secure transactions for their customers.

  • How to make a withdrawal?

In order to withdraw funds through the TVG mobile app, head to the account section via the top-right hand corner icon detailed above, and tap withdraw. Then, simply enter your withdrawal amount, the bank account synced with your TVG account and tap confirm. BetCash withdrawals are also possible. All withdrawals take approximately five business days to process.

  • How to contact customer service?

Reaching out to customer support through the TVG mobile app is as simple as heading to Account, tapping the more section and selecting Contact Us.

Four icons will then appear for phone, email, Facebook and Twitter contact. Each method conveniently links to your mobile dial pad, email account, TVG Facebook or TVG Twitter.

In the absence of a live chat facility, which is missing on both the app and website, calling TVG is the most efficient way of getting your queries dealt with promptly. The company is also quite responsive on email and social media, though obviously these methods are not as efficient as a phone call.

Overall Review

Convenient and full of impressive features, the TVG mobile app offers the horse racing bettor just about everything they need to wager with confidence. As a whole, it complements TVG’s overall service well. Yet, some key additions, namely with an Android version of the app and the listing of past performance information, could make it among the best in the market.

What We LikeWhat We Don't
thumbs upLive streaming of over 120 racetracks worldwidethumbs downAbsence of an Android app
thumbs upOdds match those available at the trackthumbs downLack of data on past performances
thumbs upWatch and bet functionalitythumbs downFees on PayPal deposits

An outstanding Live section, which provides the flexibility to watch races, peruse through statistics and bet simultaneously, is undoubtedly the strongest aspect of the TVG mobile app. This, combined with hassle-free deposit and withdrawal methods, and easy-to-access customer support justify TVG’s standing as a market leader in online horse racing betting. New customers wanting to join can enjoy all of these luxuries, along with a welcome offer that can give them up to $100 of wagering credit.

Click here to enjoy the TVG first deposit match bonus.

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