Pinnacle payment options guide
Commercial content | New Customers Only | 18+
Pinnacle accept many different payment methods when you are using their website. Whether you want to complete a Pinnacle withdrawal or a Pinnacle deposit, you will find everything very easy to use, with a multitude of different methods available to you. Each method has different limits and fees attached to it so make sure you understand those before you get started.
Step By Step Guide To Payments
To help get you started with the Pinnacle payment options, here is a step by step guide showing you how to make a Pinnacle deposit or withdrawal.
How to make a deposit
Here we will show you the steps you need to take to make a Pinnacle deposit into your account. When signing up, check for the latest Pinnacle VIP codes to get current promotions.
- Open an account with Pinnacle and make sure you are logged in
- Click on the deposit button located at the top of the page
- Choose your deposit method from the list available to you
- Enter your deposit amount and click to proceed
- Check your funds to make sure your deposit has been successful
How to make a withdrawal
If you have won on your Pinnacle account you will want to know how to make a Pinnacle withdrawal, to transfer the funds back to you. This is easy to complete, and can be done by following the steps below.
- Log into your Pinnacle account
- Click withdraw from your account menu
- Choose the withdrawal method you would like to use
- Enter the amount you would like to take out of your account
- Take note of the process time, then check your account to make sure it has been successful
Pinnacle Payment Methods
Below you will find a table showing all the available Pinnacle payment methods, including any fees and processing time for each of them.
|Payment method||Minimum deposit||Maximum deposit||Payment fee||Processing time|
|Credit/debit card||£25||Single transaction £350
24 hours £700
|Neteller||£10||Single transaction: £20000||Free||Immediate|
|Skrill||£10||Based on Skrill account limits||Free||Immediate|
|Eco Payz||£10||Based on EcoPays account limits||Free||Immediate|
|Paysafe Card||£10||Single transaction: £250||Free||Immediate|
|Entropay||£10||Single transaction: £3500
|Trustly bank transfer||£10||24 hours: £35000||Free||Within 3 hours|
|Instant banking||£10||Based on Instant Banking account limits||Free||Within 2 days|
|Bank transfer||£10||No maximum||Free||Within 5 days|
In the table below we have listed the different Pinnacle withdrawal methods available for you, all with the maximum and minimum limits, along with any fees charged for them.
|Withdrawal method||Minimum withdrawal||Maximum withdrawal||Payment fee||Processing time|
|Neteller||£10||Single transaction: £20000||£8 (one free withdrawal per month)||2-5 days|
|Skrill||£10||Single transaction: £35000||£8 (one free withdrawal per month)||2-5 days|
|Eco Payz||£10||Based on EcoPayz account limits||£8 (one free withdrawal per month)||Up to 36 hours|
|Paysafe Card||£25||Single transaction: £750||£8 (one free withdrawal per month)||Up to 36 hours|
|Entropay||£10||Single transaction: £2000
Max 10 transactions per 24 hours
|£8 (one free withdrawal per month)||Up to 36 hours|
|Trustly Bank Transfer||£10||24 hours: £35000||£8 (one free withdrawal per month)||Up to 36 hours|
|Instant Banking||£50||24 hours: £7500||£8 (one free withdrawal per month)||2-5 days|
|Bank Transfer||£10||No maximum||£12 (one free withdrawal per month)||2-5 days|
FAQs About Pinnacle Payment Methods
Are the payment methods at Pinnacle secure?
Pinnacle use a number of different independent and trusted payment options for you to make a Pinnacle deposit and withdrawal. These are all safe, with the majority being household names to those who pay via the internet frequently so you should have no problems with the Pinnacle payment methods.
Which currencies are available at Pinnacle?
Below are the available Pinnacle payment options at this time:
- Pound Sterling
- Australian Dollars
- Canadian Dollars
- Chinese Yuan Renminbi
- Czech Koruna
- Hong Kong Dollars
- Japanese Yen
- Korean Won
- Malaysian Ringgit
- Mexican Peso
- New Zealand Dollars
- Norwegian Krone
- Polish Zloty
- Russian Rouble
- Singaporean Dollars
- Swedish Kronor
- Taiwanese Dollar
- Thai Baht
- United States Dollar
How can I set a deposit limit at Pinnacle?
Pinnacle does not currently offer individual deposit limits, either for periods of time or for specific Pinnacle payment methods.
What is the customer verification process?
The customer verification process is part of Pinnacle’s standard compliance regulations and they are required to ensure that all clients have valid identification, plus proof of residency on file.
I haven’t received my Pinnacle withdrawal yet, what should I do?
In this instance you need to contact the Pinnacle customer support team about your Pinnacle withdrawal. Check the method you used, the date your requested it and how long that should normally take to appear, these are all pieces of information the customer service team will ask you for.
Can I cancel a withdrawal?
Pinnacle do not currently allow you to reverse and cancel a withdrawal request on your account.
Pinnacle Customer Service
Pinnacle currently only offer one method of contacting their customer service team if you have a problem with your Pinnacle deposit or withdrawal. That way is to email them, although their email help desk is manned 24 hours a day, seven days a week so you should get a response from them pretty quickly.
Unfortunately, Pinnacle does not currently offer a live chat service that a lot of other bookmakers do. This is disappointing, but hopefully this is something that can be changed in the future. For small, quick queries the live chat function is perfect for clients.
For those small queries, it is worth checking out the Pinnacle help section, it has a lot of detail and will hold the answers to many of your questions, saving you from emailing their customer service team.
For larger queries though, you will have to contact their customer service team via email, at the email address firstname.lastname@example.org.