Matchbook Payment Options Guide
Commercial content | New Customers Only | 18+
If you already have an account at some sportsbook, or you possess an e-Wallet, you will find Matchbook payments system intuitive and use it right away. However, if you encounter some difficulties, our ultimate guide will lead you through the process, step by step.
Step By Step Guide To Payments
Matchbook payment methods are well known to everyone who used online money transactions. The design of the site is user-friendly, and it is easy to go through their deposit and withdrawal menus. Nevertheless, we will guide you through the process step-by-step.
How to make a deposit
After logging in to your Matchbook account, you may deposit money in several simple steps.
- Click on the “Deposit” button in the top right of the screen
- Click on “Deposit Options” and choose your desired method
- Enter the amount you want to deposit
- Click the “Confirm” button
If you are a new member of Matchbook family, don't forget to redeem the current welcome bonus of £10 risk-free bet!
New Customers Only. If your bet loses we will refund your stake up to max of £10 in cash. Bet must be placed within 7 days of sign-up. Visa and Mastercard deposits only. Refunds paid within 72 hours 18+. T&C's apply.
How to make a withdrawal
If you learned how to use Matchbook payment options for depositing the money, the withdrawals should be a breeze.
- Click on your username located at the top right side of the screen
- Select “Withdraw” from the menu and choose your desired withdrawal option
- Enter the amount you want to withdraw
- Click on the “Withdraw” button
And that's it! Your withdrawal is on the way, and you will receive it in a couple of hours or days, depending on the withdrawal method you used.
Matchbook previously had two separate wallets, but recently they decided to merge them. Now, all exchange, casino and bet colossus bets will be made from one wallet, which is probably more suitable to their customers.
Matchbook Payment Methods
Matchbook payment methods are within the industry standards, as we already said in the beginning. Each of the companies that process the money for Matchbook customers is trustworthy and well-known, but they differ when it comes to processing speed, minimum and maximum deposits/withdrawals allowed and we reviewed all of them, so you can pick the method which suits you best.
Matchbook deposit options
|Payment method||Minimum deposit||Maximum deposit||Payment fee||Processing time|
Matchbook withdrawal options
|Withdrawal method||Minimum withdrawal||Maximum withdrawal||Payment fee||Processing time|
|Credit/Debit Card||£5||£20000||Free||1-3 days|
FAQs About Matchbook Payment Methods
Here are some common questions that will clarify any uncertainties around the Matchbook payment options:
1. Are the payment methods at Matchbook secure?
Matchbook payment methods are completely safe, fast and trustworthy. All e-Wallets, credit and debit cards and bank transfers are used not only for sports betting and gambling, but they are also among the best options when it comes to online shopping or online money transfers in general. Also, we have to say that Matchbook pledged alliance to the battle against hackers, they won't share the information you provided to anyone else, and you can rest assured that your money is safe with Matchbook payment options.
2. Which currencies are available at Matchbook?
Euro (EUR), Hong Kong Dollar (HKD), Canadian Dollar (CAD), British Pound (GBP), and US Dollar (USD).
3. How can I set a deposit limit at Matchbook?
Matchbook is completely behind the responsible gaming campaign, that tries to help the gamblers with overcoming their betting addition. You can set various betting limits on your account – for 24 hours, seven days or 30 days period, and when you set it, it cannot be overridden. If you want to remove those limits, you will have to wait a whole day! You may also set a smaller limit at any time, and you will find all those options under “Responsible Gaming” section of the site.
4. What is the customer verification process?
Like all online sportsbooks, Matchbook will ask you to provide the proof of your identity upon requesting the first withdrawal. If you don't send them a picture of you personal ID, passport, or another document where they can confirm you are a real person, and that the information you provided to them is accurate, you won't be able to proceed with the withdrawal. After you send them the required documents, the process will go smoothly, and you will be able to withdraw your money.
5. I haven’t received my Matchbook withdrawal yet, what should I do?
We fully understand the excitement, but also the anxiety when you wait for a withdrawal to pass all security checks finally. However, we urge you to be patient – some Matchbook payment options are slower than the others, while you also should be ready for every unexpected lag that may occur. However, if you experience much longer waiting time than you should, don't hesitate to contact Matchbook support. They will check the issue, and hopefully solve it in the best possible manner.
6. Can I cancel a withdrawal?
Matchbook doesn't have an option for a “reverse” withdrawal. However, be aware they can cancel your withdrawal request at any time if they think you violated their rules.
Matchbook Customer Service Evaluation
Sadly, Matchbook doesn't offer a 24/7 support to their clients. Since it became an industry standard recently, we can't rate their support with the highest marks. However, they are open from 9:00 am to 3:00 am GMT, and they cover the most of the day (18 hours). Also, you can contact them via live chat, email or by phone.
Matchbook also has an extensive FAQ, which covers the most of the answers. All in all, we can't say their customer support is bad, but since their competitors mostly offer a 24/7 support, we feel they should follow their example and move towards new industry standards.
If you would like to know more, you should read our Matchbook review.