Ladbrokes Review: Latest verdict on betting & gaming options

Commercial content | New Customers Only | 18+

This Ladbrokes review focuses on the Ladbrokes sportsbook, including a breakdown of the major features and unique offerings. The competitive sports betting industry has a host of bookmakers vying for customers' attention, but few boast the longevity – and credibility – of Ladbrokes. Formed in 1886, Ladbrokes has become an internationally renowned brand, offering wide-ranging betting services to a global customer base that tallies into the millions.

Ladbrokes review categoryOur rating
Welcome offerUse Promo Code BETMAX
Betting markets4.5/5
Live betting & streaming4/5
Mobile app4.5/5
Sign-up here


Welcome offer: Bet £5 Get £20

At the time of writing this Ladbrokes review, a welcome offer of getting 20 pounds' worth of free bets when you bet £5 is on the table. New customers simply have to deposit at least £5 into their Ladbrokes sports wallet and place a bet of £5. They will then see the four free bets of the same worth appear on their account after the initial bet has been settled. The terms of this welcome offer are reasonable, with the main point to note being that odds on the first wager must be 1/2 or more. Also, in the event that the free bet is successful, the stake of that bet is not returned.

18+, New UK+IRE customers. Paypal and certain deposit types and bet types excluded. Min £5 bet within 14 days of account reg at min odds 1/2 = 4 x £5 free bets. Free bets valid for 4 days on sports, stake not returned, restrictions apply. T&Cs apply

The Ladbrokes promo code for 2019 is BETMAX. Remember to use it when signing up for a new account to get the most out of bonus and free bet offers.

Customers who wish to venture into Ladbrokes' online casino to access games such as bingo and poker are also provided a separate welcome offer, yet comes with more stringent terms and conditions.

*T&Cs apply (see above)

Betting markets: 4.5/5

Ladbrokes betting markets

The range and depth of sports markets at Ladbrokes ranks among the best in the business. The A-Z offering comes complete with all the major sports and extended markets for each, including a varied in-play betting spread. There are also lesser-known sports such as chess, snooker and speedway, along with the fledgling e-sports market. We also stumbled across several non-sporting, ad-hoc markets during this Ladbrokes review, with betting options available across major elections and entertainment events such as the Eurovision song contest.

Odds: 4/5

Our Ladbrokes review revealed the company is competing well against other major players. The football offering is particularly strong, and ranks on par or higher than its competitors.

Additionally, having made its name through horse racing before the internet came along, Ladbrokes continues to offer good prices across its thoroughbred and harness racing markets. To top it all off, daily price boosts across daily sports markets are also available, while customers betting on selected football leagues are provided with accumulator insurance.

Mobile app: 4.5/5

Ladbrokes mobile

This Ladbrokes review also extended to the mobile betting app, which again ticked all the right boxes. First and foremost, it is available to both Android and iOS customers, as well as through a browser-based mobile platform. A simple-to-use interface makes for smooth navigation across all the sports markets, and users will find they will be quickly able to place bets. There are also several intuitive features, including a mobile alerts service which updates customers on bets and markets. Live streaming, which our Ladbrokes review elaborates upon below, is also available through the app.

Live betting & streaming: 4/5

Bettors are greeted with a deep selection of in-play betting options. At the time of writing this Labrokes review, in-play markets were being offered on WTA and ATP tennis, football, various basketball matches across Europe, cricket, MLB and handball. A selection like this is as good as you will find. Many of the in-play markets are packaged with live streaming options, allowing customers to watch and bet. While the amount of football leagues covered still pales in comparison to a rival such as Bet365, the remainder of the Ladbrokes package is comprehensive, including cricket, snooker, darts, rugby, ice hockey, horse racing, basketball and rugby. The in-play betting console that is displayed alongside the live stream is a also a strong feature.

Payment options

Payment methodMinimum depositTransaction feeProcessing time
Credit/debit card£5N/AInstant
Bank transfer£10N/A1-5 days

We encountered safe, secures and prompt payment options aplenty during our Ladbrokes review. All deposit methods come without charge and credit the customer’s account immediately, except for bank transfers, which can take up to 5 days. Aside from paysafecard, customers can withdraw with the same payment method they used to deposit, though there are longer waiting times. Credit and debit card withdrawals take 3-5 days, for example, while PayPal, Neteller and Skrill withdrawals have a processing time of at least 6 hours.

Customer service

Contact methodLive chatTelephoneEmail
Access detailsClick the ‘contact us' section of the website and select ‘live chat'08007316191Use contact form in help centre
Availability times24/724/724/7 (Response times vary)

Most of the questions we had during our Ladbrokes review could actually be answered via a helpful FAQ section, which is available via the website and mobile app. Interestingly, Ladbrokes has a dedicated customer support Twitter handle in addition to the contact methods mentioned in the table above. The jury is still out on this contact method, as while queries can be left at any time of the day, a Ladbrokes representative manages this account only during specified hours, which vary and are detailed on the account daily. The company, given its size and user base, should also expand its opening hours to a 24/7 operation, as many of its rivals do.

Overall rating: 4/5

A strong selection of sports betting markets at competitive odds, tallied with an excellent in-play offering, slick app and expansive live streaming service add up to a favourable Ladbrokes review. New customers are reminded that they are greeted with a competitive welcome offer, which gives free bets after your first bet is settled.

What we likeWhat we don't like
👍Wide selection of pre-match and in-play betting markets👎Occasionally limited customer service opening hours
👍Competitive odds👎Live streaming options across football could be increased
Excellent app 👍Slow withdrawals on credit and debit cards👎
Ladbrokes Review: Latest verdict on betting & gaming options
4.8 (95.21%) 71 votes

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