Jackpotjoy review 2019: Up to £50 free bingo tickets

Commercial content | New Customers Only | Wagering and T&Cs apply | 18+

Jackpotjoy is an exciting and fun bingo website where there are lots of games to play and plenty of promotions to take advantage of. This Jackpotjoy review will look at the site’s key features and determine whether or not it’s worth playing at.

Jackpotjoy Review Our rating
Welcome offer Up to £50 free bingo tickets

4/5

Bingo games 4/5
Games 5/5
Other promos 3/5
Mobile App 2/5
Social 4/5
Payment options 4/5
Customer service 4/5
Overall rating 4/5
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Jackpotjoy promo code

New members only, opt in required. Min £10 deposit and wager. Spins on Double Bubble only. Bingo game restrictions apply - £50 value on 25p tickets. 30 day expiry from opt in. Rules apply. 18+

Welcome bonus: 4/5

New members at Jackpotjoy can look forward to receiving a welcome bonus that gives them more to play with: Up to £50 free bingo tickets and 30 free spins on Double Bubble. Redeem it with the promo code. To withdraw your funds, you need to meet the requirements. Compared to other bingo sites, the welcome promotions offered by Jackpotjoy, like this, are usually quite good.

Keep on reading this Jackpotjoy review to find out how you can redeem your welcome bonus:

  1. Follow the link below to the operator’s website.
  2. Complete the registration process by entering your personal details and account information.
  3. Enter your Jackpotjoy promo code.
  4. Make an initial deposit of min £10.
  5. Make a wager of min £10.
  6. Receive your welcome bonus.

Jackpotjoy free spins

New members only, opt in required. Min £10 deposit and wager. Spins on Double Bubble only. Bingo game restrictions apply - £50 value on 25p tickets. 30 day expiry from opt in. Rules apply. 18+

Bingo games: 4/5

Jackpotjoy has a good selection of bingo games, with a total of eight available. The games collection is made up of 90-ball and 75-ball bingo, as well as a few titles unique to Jackpotjoy such as Game Show Bingo, Take Me Out (based on the ITV show) and Bingo Royale, featuring the site's mascot Barbara Windsor. Though the bingo games collection isn’t as large as what some sites have to offer, it makes up for this in its variety and the fact that most of the games have lots of bonus games and other great features. The bingo lobby is simply laid out and easy to navigate.

At Jackpotjoy you’ll find plenty of other games aside from bingo. There are several dozen slots, as well as over a dozen casino games, three live casino games and nine instant win/scratch card games. There’s a decent number of games available to players who want something a bit different from bingo every once in a while.

 

Jackpotjoy bingo

Games: 5/5

In addition to bingo games, you can play slots and plenty of other casino games, as well. Keep on reading this Jackpotjoy review to find out more about them.

Slots

Whether you are a fan of classic multi line slots or progressive jackpots, this operator offers more than 100 slots on their website and there are new ones being added constantly. A few of the players’ favourite classic slot games include Tiki Island, Da Vinci Diamonds, Double Bubble, Rainbow Riches, and Paper Wins. There is also a Daily Double Jackpots selection available throughout the week, which we found particularly useful while doing our Jackpotjoy review.

Casino

During our Jackpotjoy review we were taken aback by the variety of online casino and live casino games this operator has to offer. When it comes to classic casino games, you are really spoilt for choice. There are a few different versions of both roulette and blackjack, and the situation is no different when table games are concerned. There are more than 10 different variants of Ultimate Video Poker, and Keno and Baccarat, too.

As far as Live Casino is concerned, we have realised while doing this Jackpotjoy review that this operator offers an amazing collection of both classic live and live dealer games. All games are hosted by live dealers who provide assistance with any questions you might have, and you can chat with them and other players during the game. The list of live games this brand has to offer is pretty impressive – Baccarat, Atlantic City Blackjack, Single Deck Blackjack, European Roulette, High Stakes Roulette, Three Card Poker, Texas Hold’em, Pai Gow Poker, Casino Hold’em, Dragon Tiger, Hi-Lo, Keno, Ultimate Video Poker, Craps, and many others.

Other promos: 3/5

While doing this Jackpotjoy review, we saw that there’s a good number of promotions listed, though there aren’t any regular deposit bonuses available for players to claim. Most of the promotions listed are games of bingo with especially large amounts of cash to be given away, sometimes in the tens of thousands. The only regular promotion that isn't a bingo game is the Refer a Friend promotion.

Overall Jackpotjoy’s promotional offerings are quite good value to players, so long as they’re lucky enough to win regularly enough at bingo.

A promotion that is always available is the referral promotion, so keep on reading this Jackpotjoy review to find out more about it.

Jackpotjoy VIP scheme

As for the VIP scheme, as far as we could see while doing our Jackpotjoy review, it appears to be invite-only, though it does offer some very tempting rewards. There are regular cash bonuses that don’t have wagering requirements, exclusive game previews, birthday bonuses, promotions exclusive to VIPs, VIP gift boxes and even special events where you can meet other VIPs and enjoy a fun day out.

 

Refer a Friend & Get £20

If you enjoy this operator’s selection of games why not spread the word and become eligible for their referral offer. You can invite a maximum of five friends who all have to meet the required criteria. As soon as they have met the wagering requirements you are credited with the reward. For the entire list of rules, please visit the operator’s websites.

T&Cs:Referee must: Register, deposit £10 min; wager £40 min (some games contribute less than others). Referrer must have deposited and wagered. Full T&Cs apply.

Mobile app: 2/5

At the time of writing, Jackpotjoy doesn’t have a mobile app. It does, however, have a mobile-friendly website with a layout that’s much better suited for mobile devices than the desktop website. The selection of games on the mobile site is more limited than on the desktop website. Keep on reading this Jackpotjoy review to find more about how to play on mobile.

It is recommended that your operating system is up-to-date and that you use the most compatible browser for your device. For iOS devices that’s Safari and for Android it’s Chrome. In case you do not have Chrome installed on your mobile, you can download it from
the Google Play Store.

While doing this Jackpotjoy review, we realized that some games can be played in “Landscape” mode, and some in “Portrait,” so make sure you turn your device accordingly. If they do not automatically rotate, check whether you have disabled the “Screen Lock” button or enabled “Screen Rotation” depending on the device you are using.

It is advised that you use a stable WiFi connection instead of mobile data for a better gaming experience. Additionally, you should clear your cache regularly because the accumulation of Cookies and Temporary Internet Files can sometimes affect the way certain games are displayed.

Even though the mobile version of the site is pretty good, we would have to point out in this Jackpotjoy review that there are some games which are not supported on the mobile, meaning they are only available when you are accessing the website from your desktop.

Social: 4/5

We have to point out in this Jackpotjoy review that Jackpotjoy takes great pride in looking after and growing its community of regular players. The bingo games tend to be fairly popular and its user base is quite large and loyal. The community’s quite tight-knit though players are typically very friendly and welcoming to newbies – after all, everyone was a newbie at some point! Visit the Community section to learn about Jackpotjoy’s characters and to find out more about its chat rooms.

This operator is also active on Facebook, Twitter, and Instagram, and uses their social media channels to promote new and upcoming promotions, bonuses and games. While doing this Jackpotjoy review we were amazed to see that Jackpotjoy Slots Community has more than 1.2 million likes on Facebook and you can find lots of useful info there. The Twitter page has more than 10 thousand followers and their Instagram profile is also very useful to follow (it goes without saying that you have to be over 18 to do so).

Payment options: 4/5

Payment method Minimum deposit Payment fee Processing time
Visa Debit £10 N/A Instant
Visa Electron £10 N/A Instant
Paypal £10 N/A Instant
Paysafecard £10 N/A Instant
Maestro £10 N/A Instant
MasterCard £10 N/A Instant
Visa Credit £10 N/A Instant

On the whole, as far as we could see while doing this Jackpotjoy review, this brand’s payment options are quite good, with plenty of choices and many of the most popular ones accepted. There don’t appear to be any fees charged by Jackpotjoy, though remember that certain payment providers might impose charges of their own when making transactions with Jackpotjoy. Withdrawal times are reasonably fast: if you’re using Paypal or Paysafecard, withdrawals take up to a day; for Visa debit it’s 2-3 working days and for all other payment methods it should take 3-4 working days.

Deposit limits

Depending on the payment method you choose, there is a limit when it comes to depositing amounts. Listed below in our Jackpotjoy review is the maximum amount you can deposit in a single transaction:

  • Paysafecard – £750
  • PayPal – £5,500
  • Credit/Debit Card – £20,000

Withdrawal limits

It is also useful to know that there are limits to the withdrawal amounts which apply per transaction, so keep on reading this Jackpotjoy review for details. You should have in mind that these limits are prone to change, so always consult the operator’s official guidelines before making deposits and withdrawals.

These are the maximum withdrawals per transaction:

  • Paysafecard – £10,000
  • PayPal – £5,500
  • Credit/Debit Card – £25,000

If you want to add a new payment method you can do this by clicking on the Menu, then Deposit Funds, and choosing Add Method. We found this to be rather useful while we were doing this Jackpotjoy review. You can do this when your balance is under £1. In case you want to use a previous payment method again you can do it by choosing to Update Method and click on the method of your choice.

Customer service: 4/5

Contact method Live chat Telephone Email
Access details Click on Contact Us then select Live Chat and fill out the short form to be put through to a chat host 0800 458 0770 Email form available on website
Availability times 24/7 24/7 24/7

We have nothing but praise for this operator’s customer support in this Jackpotjoy review. It is very good indeed since it’s available round-the-clock every day of the week and there are several ways of getting in touch. The website has a pretty good reputation for being helpful and for getting queries dealt with. Response times are quite fast and overall, the customer support is well above average. The F.A.Q. section has plenty of questions and answers available. Even though the questions and answers aren’t as well categorised as they would be on other bingo sites, there is a search engine you can use to help you find the question you’re looking for.

When you open the Help and FAQ page, you can see the most popular sections people typically need help with – Bonuses & Promotions, Technical, Banking / My account, Games, Contact and Responsible Gaming. Upon opening each of these sections you can see Subcategories related to them, and the most common inquiries people have about them. For example, the subcategories for Bonuses & Promotions are Welcome Offer, Refer a Friend, Chat Promotions, Credit Timescales / Delays, and Rules. Each of these has additional relevant subcategories, so it’s safe to say that in 90% of the time you can find the answers to your questions there, just like we could while doing out Jackpotjoy review.

customer support Jackpotjoy

Overall rating: 4/5

To conclude our Jackpotjoy review – this operator is definitely worth a visit if you’re looking for somewhere new to play online bingo. It’s not the biggest bingo site, but it certainly has a good variety of games on offer, as well as plenty of generous promotions and an active community. There isn’t an app yet, but the mobile site is recommended if you're playing on mobile devices, as it’s much better suited to them than the desktop site is.

The brand offers excellent customer support and there is a growing community of players gathered on various social networks where you can find all the info you need regarding bonuses, promotions, new games, and many other useful things.

This delightful site has Barbara Windsor as its cheery mascot and makes an effort to keep players engaged, with live chat rooms, chat games and even a few characters exclusive to Jackpotjoy. Be sure to sign up and claim your welcome bonus!

What we like What we don’t like
👍 Some unique games 👎 No mobile app
👍 Lively atmosphere 👎 Mobile site has fewer games
👍 Plenty of games with bonus games

FAQ

Keep on reading this Jackpotjoy review for the most common questions players have regarding this operator:

Is there a Jackpotjoy promo code currently available?

Yes, there is! All new customers who sign up with this operator are eligible for their welcome offer.

Who can claim the Welcome offer?

Only new customers who are over 18 can take advantage of this offer. Make sure you read the full T&Cs listed on the operator’s website to make sure you meet all the requirements.

I can’t seem to obtain the bonus, what should I do?

First, make sure you meet all the required criteria for redeeming this bonus and that you have entered your Jackpotjoy promo code correctly. If this checks out and you believe all is good on your part, go to the operator’s Help and FAQ section and try to find the solution to your problem there. If this doesn’t help either, contact their customer support via one of the following methods: live chat, telephone, or email.

Can I check my withdrawal and deposit history?

Yes, you can so keep on reading this Jackpotjoy review to find out how. All you need to do is open the My Account tab, then click on History, and then Transaction History. This enables you to check your deposits up to 24 hours ago or 7, 31, 60 and 90 days ago.

In addition to checking your deposits and withdrawals, you can also see your entire Net Deposits.

The game isn’t loading on my desktop, what should I do?

While we were doing this Jackpotjoy review we realized that there are a few possible reasons why this could happen. If only one game won’t load or seems to be frozen in the middle of the spin, the connection has probably timed out or the graphics simply froze.

You should try clearing your Temporary Internet Files and cookies as this typically helps.

Additionally, you should make sure to have the latest browser version because the games sometimes crash if you are using the older ones. Using Google Chrome for Android and Safari for iOS is recommended.


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