Genting Casino Review 2019: Bonuses and games

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Read on this Genting Casino review if you are about to start your online gambling adventure with the operator. Find out all about the available bonuses and the current welcome bonus.

Genting Casino ReviewOur rating
Welcome offer100% bonus up to £300 plus £5 extra
4
Games offer4
Other promos2
Software & navigation5
Payment options4
Customer service4
Average rating
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100% Bonus: 20x wagering on combined deposit and bonus total (% game weightings and play restrictions apply). Max bonus bet £10 (£25 live casino) 15 days to accept, 40 to complete. £5 bonus: After deposit bonus wagered, selected games only. 1x wagering, 7 days to accept, 7 to complete, max withdrawal from winnings £100. Full T&C’s Below.

Welcome bonuses – 4

This Genting Casino review begins with an evaluation of the sign-up bonus. New players are greeted with a 100% bonus up to £300 plus £5 extra. To claim the bonus, you need to register with the bookmaker (a Genting Casino promo code might be required, or a Genting Bet promo code depending on which activity you choose), deposit, and play any of the games provided throughout the wide range of games selection offered on the operator’s website.

As far as the amount players can get as a welcome bonus is concerned, they have a good reason to smile about it. The bookie’s new customer offer is significantly more generous than the majority of UK operators which usually come forward with promos that reward new punters with a bonus between £10 – £50.

Genting Casino welcome bonus

Now, when it comes to other bonus specifics, the wagering requirements are a bit stricter than what is offered out there. To withdraw your earnings from this casino offer, you need to wager 50x the bonus amount. With other online casinos, when the minimum deposit is £10, such a BetVictor, you will need to rollover the bonus sum 35 times before you can cash out your winnings.

Also, players have 15 days to accept the welcome bonus and a total of 30 days to complete wagering, which is plenty of time compared to other such offers from online UK casinos that usually give a 7-day window to claim the new player offer.

Finally, the free spins are very easy to acquire and only come with a 1x wagering requirement (maximum bonus bet of £5 applies to winnings).

Overall, the casino new player bonus is very competitive. What is indeed missing though is more welcome offers for other casino products, such as slots and table games. But, you will read all about it in the next section of this Genting Casino review.

Games offer – 4

One of the most important aspects of an online casino player’s experience is directly related to the range of games provided to them. For that reason, the second thing this Genting Casino Review goes through is how much the operator can please its customers with the available games selections.

From a software perspective, the bookmaker carries a lot of games from leading game developers such as Playtech, IGT, Amaya, Novomatic, and Evolution Gaming. Microgaming is not represented, though, which, for some punters, might be a downside. Nevertheless, you do get top quality and over 400 games to choose from, which is above the market average.

The Games section breaks down to three main categories (1) Live Casino, (2) Online Slots, and (3) Online Casino, but one will find several sub-categories under Online Slots and Online Casino too. This enables players to sort through the games and find the one of their likes with relative ease.

We could not exclude from this Genting Casino review the instant-play functionalities. So, those preferring to play games with the click of a button will be delighted to find out that all of the games are available immediately. This means that there is no need to download the desktop version to access the entire catalogue, unlike many other UK casinos that do not have that option.

Genting Casino Review: Slot Games

Slots dominate at Genting Casino and allow punters to try their luck in a varied collection that includes everything from UK-specific games the likes of Golden Goddess and Book of Ra Deluxe to progressive jackpot slots such as Iron Man and MegaJackpots.

With nearly 200 slots on offer, including 15 progressive jackpots, the casino indeed entices players with a long list of options that keeps getting bigger by the day.

Genting Casino Review: Live Casino

The live casino section impresses with its games collection. You will find a broad spectrum of games ready to entertain you, from Casino Hold’em and Baccarat to Roulette, and Blackjack.

Also worth noting is Dream Catcher, a special live money wheel game that gives players a different kind of thrill. Not to mention the eight live casino VIP games that are broadcast straight from one of the world’s oldest existing gambling clubs (if not THE oldest), the Crockfords casino, live, on a daily basis.

These games are available from 5 pm to 5 am UK time and give players the chance to play 3-card poker, baccarat, blackjack, and roulette. A most recent addition to the live casino offers is the roulette that is dealt live from the Mayfair Palm Beach Casino. Indeed, the live casino offering is admirable, especially considering that it is available for both desktop and mobile users alike.

Genting Casino Review: Table Games

This is a games section that Genting Casino does not satisfy as much as with its other two. You will only find nine table games altogether, which include a single blackjack game, four video poker games (double bonus poker, double double bonus poker, and Jacks or Better), and four roulette games (3-wheel roulette, double bonus spin roulette, triple bonus spin roulette).

Considering that other online casinos offer a much larger line-up of table games, Genting Casino falls a bit short in this category.

Our Genting Casino review of the games section leaves the operator with a 4 out of 5 rating. Should the bookie up its game and focus on adding more table games, as it apparently does with slots, then we would be talking about the ultimate online gambling experience.

Genting Casino Games

Genting Casino’s promos – 2

This part of the Genting Casino review is about the quality of the other regular promotions provided to the operator’s customers. Unfortunately, there is not much to talk about the bookmaker’s promos. This includes Genting Casino promo code offers too (bonuses provided after the activation of a promo code).

In the Your Offers page, where the bookie lists all offers available for new and existing players, you will mainly find informative content about the slots of the week, new classic games that have been added to the games collection, and the mega jackpots up for grabs. For the time being, besides the welcome bonus, there is no other promo you could benefit from.

The Genting Casino review of the available promotions for existing customers gives the web-casino a 2 out of 5 rating due to the absence of offers to motivate players that have already signed up. Nevertheless, you can still find interest in the operator's loyalty and VIP programmes.

Genting Casino Review: Loyalty Scheme

There is an enticing loyalty programme that immediately awards players Genting Points, the minute they finish the registration process and start playing real money games at the casino. These points can then either be converted to real cash or be used to play a game (no game restrictions whatsoever).

It should be noted that it doesn’t matter if you win or lose. Your activity will get you Genting Points no matter what. The process that will earn you points involves the wagering of at least £100 on any game of your likes. Depending on which game you have chosen to play, you will get a different number of points.

You can find a chart available with the points games award at the Genting Points tab (in the Your Offers section). Let’s conclude this Genting Casino review by saying that the points expire after six months and that you may also figure out the rate at which they can be converted into cash by logging in and viewing MyAccount.

Genting Casino Review: VIP Programme

Top players get to enter the VIP Club as soon as they play regularly or make a first deposit of at least £1,000. This is an invitation-only promotion that you can only chase if you are selected to join the exclusive club.

Then, you have several levels to climb, from Bronze to Diamond, each offering a new and equally exciting package of benefits, including regular deposit bonuses, increased conversion rates on your points, monthly cash backs on your losses, and enhanced table limits on live casino games, among others.

Note, though, that those belonging in the top levels are offered a special loyalty scheme. This means that they are not eligible to accumulate points.

If we had to provide a Genting Casino review of the loyalty/VIP schemes, then the bookmakers would certainly receive a high rate. The only concern is the lack of details about moving up the VIP ladder.

Genting Casino software – 5

The fourth point assessed in our Genting Casino review is the bookie’s software and interface.

Genting Casino can be accessed via either the desktop or mobile platforms and runs smoothly on all browsers, from Firefox to Safari, without the need for a Flash player. As previously mentioned, all games are available for instant play without requiring any software to be downloaded first, which ensures fast and stress-free play.

Mobile punters may use the Genting Casino app instead, which is available for both Android (version 4.4 and up) and iOS (iOS 9.0 or later) operating systems and provides the same functions, features, and services of the web-based platform. On top of that, they can enjoy some special in-app offers that are available exclusively to players on the go, who get to play and claim bonuses with bullet speed.

All in all, everything appears to be well organised and straightforward, with no complicated processes or complex menus to navigate through.

Of course, one of the highlights of the Genting Casino experience is the live casino that makes the operator stand out with the quality provided as Mansion Casino.

With nothing negative to be said about the operator regarding the user-friendliness and functionality of its platforms, the Genting Casino review of its software and ease of use gives the bookie a perfect 5 out of 5 rating.

Genting Casino Payment Options – 4

The operator accepts quite a varied range of the most popular payment methods, including:

  • Credit Cards (Visa and MasterCard)
  • Debit Cards (Maestro, Visa Delta, Visa Electron, Visa Debit)
  • Via the Genting Casinos across the UK

The minimum deposit you can make with a credit or debit card is £10 while deposits made through a land-based Genting casino cannot be less than £50. As for processing fees, none are applied. Deposits are instant, but you do need to make sure the registered account name is the same as the cardholder’s name so that you can register your debit card and deposit funds to your account.

As for withdrawals, these can be made in either Euro or British pound via Switch, Visa Electron, Visa Debit, Visa Delta, Visa or Maestro cards. All withdrawal claims undergo security checks and, once these have concluded, the funds are transferred to your account within the next 3-7 business days. No charges are applied while the minimum sum you can withdraw is £10.

Concerning those that will choose to fund their account or withdraw their winnings via Genting Pay, they can do so easily directly from their online Genting Casino account (just go to the Cash Desk and ask for the required transaction to take place). In this case, they will need to provide a photo-ID and their username. This is an option only available to UK residents and accounts in GBP that have not used a credit card before.

Unfortunately, no other alternatives are offered, such as e-wallets, mobile payments, and cryptocurrencies, which are gaining traction lately.

So, although the Genting Pay exclusive payment option is something to be happy about, as are the free-of-charge transactions, low deposit and withdrawal limits, and the fast deposit and withdraw times, the available funding methods do not offer much flexibility.

For that reason, the Genting Casino review of the available payment options ends with a 4 out of 5 rating.

Genting Casino Customer Service – 4

There are three ways to get in touch with a Genting Casino customer support agent:

  • Live Help (available 24/7 besides December 25th).
  • Email
  • Telephone via a call back service

The downside is that Live Help is not available for the operator’s mobile users who will have to pick any of the other two means of contact instead. Although you won’t find the wide range of options to communicate with a company rep provided by other online casinos (i.e., via Telegram), the most important ones are there.

Our Genting Casino review of the Genting customer service closes with a 4 out of 5 rating.

Our verdict – 3.8/5

To conclude this Genting Casino review, the operator definitely has the power to lock the eyes of UK punters on it. First of all, the welcome bonus that can be claimed right after signing up is one of the most generous out there at the moment of this writing. Speaking of the welcome offer, let’s also note that players may benefit from the offer when registering with a Genting Casino promo code.

Secondly, the hundreds of slot games – an interesting mix of both new and classic titles – and the exceptional live casino adventure contribute to a stellar online gambling endeavour. Powered by some of the biggest names in the games developing universe, the operator has secured a great gaming experience as well.

Finally, the fact that live help is available around the clock and that there is an option to fund an account from any Genting Casino in the UK are certainly positives worth mentioning.

On the other hand, the payment methods are somewhat limited compared to other online casinos in the UK and abroad. Also, the new player bonus comes with quite high wagering requirements while the bookmaker does not clarify exactly how a player can move up the ranks in the VIP scheme (i.e. how many points required to go up a level).

Finally, it would be nice to offer more motivation to existing players with extra promotions and enrich the online casino section with more variations of the most favourite table games, and also see some baccarat tables too.

All things considered, this Genting Casino review ends with a final average rating of 3.8/5.

What we likeWhat we don’t like
👍 Generous welcome bonus👎 Limited payment options
👍 Great games selection👎 Not many promos for existing players
👍 Exceptional live casino experience


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