Gala Casino: how-tos and FAQs
Commercial content | New Customers Only | 18+
Are you trying to set up a Gala Casino account and wondering just how it all works? Signing up to a online gambling site can seem complicated if you're not familiar with the process, so check out our Gala Casino FAQs and how-tos for a better idea of how to register, take advantage of the best promotions and manage your account.
How to join Gala Casino
Once you've found your way to the Gala Casino website, signing up is pretty straight forward.
All you need to do is click on the Join Now button at the top of the page and follow the on-screen instructions to create an online account. Just remember that players must be 18 or over.
Enter your details in the registration form to create an account and away you go.
To start playing, you can either download the site software or simply play online through your usual browser. The software can load games more quickly if you choose to play from your computer over a mobile device.
When you make your first deposit, you can also get hold of a Welcome Bonus when you use a promo code (New customers only / +18 / T&C apply).
Do I need a separate account for Gala Bingo?
You'll need to register a separate account to play on Gala Bingo. There are a few games like Slots that you'll find available on both sites, but players must create a new Gala Bingo account to access and play bingo.
Creating a Bingo account is just as simple as making a Casino account: all you need to do is register, deposit and then play.
Once you're all signed up, new players to Gala Bingo can get a bonus when they make a deposit. You can get more information on how to get the bonus.
What VIP programmes are there?
VIPs get treated to the special treatment. They get higher table limits, priority withdrawals and their own Personal Account Manager.
There are also several exclusive VIP programmes for loyal players:
- VIP weekly bonus;
- VIP cashback;
- VIP midweek double up;
- VIP exclusive games.
The weekly bonus 50% deposit bonus is available every Monday. So if you deposit £200 at the Bronze level, you'll find an extra £100 to play with in your account. These amounts increase on the Silver, Gold and Platinum levels.
Depending on your level, VIPs can also get up to 20% in cashback on Thursdays when you make a bet that loses. The cashback ranges from 5-20% up to a maximum of £2,000.
The midweek double up lets VIPs claim up to £200 on Wednesdays when you make a deposit of at least £20. Just make a deposit and see it doubled when you accept the bonus in the pop-up window.
How to withdraw money
Once you've got some winnings in your account, you can request to make a withdrawal to turn your online funds into real cash within 24-36 hours. The minimum withdrawal amount is £1 and the funds will be placed in your account by the same method you used to deposit.
The withdrawal method can change how long it takes for the money to reach your account and when making your first withdrawal, Gala Casino will take steps to verify your identity.
VIP players also profit from a quicker withdrawal time.
Is there a mobile app?
Yes, there is a mobile app. Head to the App store from your device and search Gala Casino to download it to your iPone, iPad or iPod Touch.
You will need to allow the app to have access to your location in order to use it, but otherwise that's all there is to it. You can sign up or log in with your normal account details.
From the app players can access Real Money Roulette, Blackjack and slots. This includes live play with real dealers and exclusive mobile bonuses.
How to find a UK Gala Casino
You can access the online site from anywhere in the UK, but if you're looking for the real deal, you can also visit one of their 28 land based casinos.
The only trouble is knowing where to find one of these casinos, because the site doesn't yet feature it's own casino locater tool to help you do that. You can, however, find a couple of other sites listing their locations with the help of a search engine.
This is one example of a short list of UK locations:
Can I contact the operator?
Yes, if you have any problems registering or using your account, there are a few options to get in touch with them:
- If you're already logged in, you can send an Instant Message;
- You can call them from the UK on 0800 2947 294;
- Live Chat is also available from the site.