The Best Betfair Review You’ll Find

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Renowned for its exchange and sportsbook sites, Betfair is one of the most prominent online betting companies out there. This Betfair review runs through the most important things you need to know about the website.

The table below shows a summary of how Betfair fared in our rankings. For the full lowdown, keep on reading.

Betfair review category Our rating
Welcome Offer Up to £100 free bets
Betting Markets 5/5
Odds 4/5
Mobile App 5/5
Payment options 4/5
Customer service 3/5
Streaming/Live options 3/5
Overall Rating

Betfair logo

Welcome Bonus – 4/5


Ready to sign up at Betfair? These welcome bonuses are within sight and the best way to claim them is using the Betfair promo code when signing up.

Sportsbook: Up to £100 free bets

New customer offer. Place 5 x £10 or more bets to receive £20 in free bets. Repeat up to 5 times to receive maximum £100 bonus. Min odds 1/2 (1.5). T&Cs apply.

After signing up you simply need to place five bets of £10 or more which meets the odds requirements (1.5 or greater). Within 24 hours, you'll receive a free bet with a value of £20. This can be repeated to achieve up to five free bets in total. These can be used as you wish, either separately or on the same selection. Just make sure to use them in full and within 30 days or they will expire.

Exchange 25% cashback up to £250

New customers only. Applies to Sportsbook and Exchange bets. Bets must be placed and settled within 30 days. Card and PayPal deposits only. Max refund £250 . Tote and Premium charges excluded from P&L calculation. T&Cs apply.

Betfair was originally an exchange-only site and its exchange section is still thriving to this day. Your first month's betting on the exchange will be covered by an insurance of 25% cashback up to £250, meaning your losses are partially covered if you don't end up in the black.

As an example, if you ended up £400 down after your first month on the exchange and sportsbook, you would be refunded £100 in cash.

Casino 100% Match up to £100

Minimum deposit of £10, x45 wagering, Roulette and blackjack 50% weighting. Bonus Valid for 7 days. Not available to customers using Moneybookers/Skrill or Neteller as a payment method.

Over at Betfair Casino, there are several options for new players to benefit from when it comes to welcome bonuses. The standard offers are a 100% up to £100 for all games, or 200% up to £400 for slots only. If you're a slots lover and holding out for a big jackpot, maybe the slots bonus will be best for you. Otherwise, if table games like roulette and blackjack are more your cup of tea, then the first option is a no-brainer. 

You can also get 30 free golden chips for roulette as a new customer, simply by verifying your mobile number. These are the best kind of bonus as you don't have to risk any of your own cash and there's a chance you could walk away with something.

Remember that wagering requirements apply for all casino bonuses. These must be met in order to release any winnings that you accrue.

Betting Markets – 5/5


Both the sportsbook and exchange have an extensive range of events to bet on, from popular and niche sports to novelty areas like entertainment and politics. It's easy to navigate and find the sport or event you're looking for, with quick links to in-play betting and other events that are starting soon or taking place later on the same day.

At the time of writing, 27 different sports were listed, each with its own betting homepage. We've noticed that these change throughout the year in the case of smaller disciplines like pool or chess. So in reality, the total number of sports covered is more than that, probably getting closer to 40 as an estimate.

Odds – 4/5


While Betfair's sportsbook doesn't provide the absolute best odds around, they are very competitive against the other big sportsbooks around. A lot of the time they will have the best prices available on racing and football matches, so you can feel safe knowing you're not getting shortchanged for your stake.

Like a lot of online sportsbooks, Betfair give you Best Odds Guaranteed on all UK & Ireland horse racing, so if the SP on your selection is greater than the price you took, you've got a better potential payout.

The exchange odds may look more enticing at first sight, but don't forget that a commission of 5% is charged on net profits made on any single betting market (e.g. match result or over/under 2.5 goals). That reduces the effective odds so be sure to keep that in mind and compare with the sportsbook odds before jumping in feet first.

Mobile App – 5/5


We reviewed Betfair's mobile apps and found that they are simple and user friendly. The applications are available for iOS, Android, mobile and tablet devices. Most operators have one or two apps, but Betfair has six. All are free to download. The chart below displays customer ratings of the apps. Although the reviews are not all 5/5, this is because the quantity of apps does affect the quality. However, if you're new to betting it's a great tool.

App Type Customer Rating Bets
Exchange Betting 3/5 Horse racing, golf, football, cricket
Casino 3.5/5 Slot machine, roulette, blackjack, baccarat, live poker, games
Sports 4/5 Football, golf, live horse racing, odds&tips
Poker 3.5/5 Texas hold 'em
Arcade Games 4/5 Rainbow riches, Cleopatra slots, roulette, blackjack games
Live Casino 2/5 Roulette, blackjack, baccarat, punto banco

Betfair Exchange is the most interesting app, even though the customer review isn't great. The app covers almost all betting options available on the website. The landing page is similar to the app, making it easy to navigate. With it you can:

  • Cash out at any time
  • Bet in-play
  • Place multiple bets
  • View live scores

Payment Options – 4/5

To deposit you can do so with debit or credit card, UK bank transfer next day, UK standard bank transfer, Australian Bank transfer, non-UK bank transfer, moneybookers/skrill, PayPal, NETeller, or Web Money.

To process a withdrawal you need to go to My Account, and click My Betfair Account. Form thereon you go to the Payments tab and select Withdraw, from where you choose the method to withdraw. You can do so using the same methods as you can to pay. You can only withdraw from your main wallet. Weekends and bank holidays are not deemed working days, which you will need to take into consideration.

Customer Service – 3/5

Betfair provides its users with an FAQ help centre providing you with potential questions. You can filter the questions through help topics. You can message them on Facebook or follow them on twitter.

Moreover, the betting giant has a contact us section where you have the option of chatting with a professional, the typical time it takes for them to answer is 30 seconds, not bad. If you’re more of a talker, you can call them with a similar answer period. You also have the possibility of emailing them, the typical response time is between 2 to 4 hours. You can also write to them using this address:

Betfair Customer Service,
Icon One, Lytton Way, Stevenage,
Hertfordshire, SG1 1AG,
United Kingdom.

Streaming/Live Options – 3/5


Betfair have a really strong live streaming service, which can be accessed when logged in on either the sportsbook or the exchange. It's not that easy to find, but if you look closely enough you'll see a ‘play' symbol alongside some betting events, which allows you to open up the live video service.

There's a range of around 10 sports to watch, and fans of world soccer will be intrigued to find club and international games from Asia and South America, which you can't find elsewhere on TV.

The only requirement is that you have a positive balance in your Betfair account in order to watch a game; for horse racing you'll need to meet the minimum bet amount.

Overall Review – 4.5/5 

You won't be surprised to hear that we have a good overall view of Betfair. This online betting giant has made its name as a trustworthy and reliable place to bet since the turn of the century so you know you're in good hands when signing up.

What's more, the range of betting markets available is more or less second to none, the mobile apps are fantastic and the exchange service is also there as an alternative to regular sportsbook betting. Don't hesitate signing up if you're convinced like we are!

What we like What we don’t like
👍 Generous welcome offers for new players 👎 Odds not as good as some other sportsbooks.
👍 Great range of betting markets on sportsbook and exchange 👎 Low casino bonus value.
👍 Good liquidity on exchange markets 👎 Customer support can be slow.
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The Best Betfair Review You’ll Find
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