Our BetAmerica Review: Hot or Not?
New Customers Only | Commercial content | 18+
In this BetAmerica review, we’ll take a closer look at the company’s offering for bettors, ranking each key component of the service on a 1-5 basis to form an overall BetAmerica opinion. Read on for the full lowdown!
Welcome offer – 3.5
Outside of a refer a friend promotion, BetAmerica only has a matched first deposit welcome bonus to offer new customers. While the shortage of bonuses is a let down, our BetAmerica review found this welcome bonus offered as much as $100 in free funds. As part of the bonus, new customers will see their initial deposit, which must be a minimum of $25, matched to a maximum of $100. The bonus appears under ‘Pending Bonus’, and is unlocked gradually. To release all the funds, customers must wager on BetAmerica’s racing markets or fantasy sports competitions. Every time a wager is placed, 10% of the sum wagered is transferred from the customer’s pending bonus and into their account balance. As an example, a $20 wager releases $2 of bonus funds.
Customers have a full year to unlock all of their bonus funds, with any outstanding money forfeited. While the total of the bonus funds is indeed large, the amount that customers need to wager in order to receive the maximum $100 is excessive, our BetAmerica review concluded. Customers have to put $1000 of their own funds on the line before they unlock the full bonus, which is exorbitant. If you want to find more, take a look at our guide to the BetAmerica bonus.
Betting Markets – 4
For horse racing bettors, thoroughbred, harness racing and quarter horse markets allow all sorts of wagers at BetAmerica, including win, place, super high fives, trifectas and multi-leg bets. The markets cover over 300 racetracks worldwide, most of which are in the United States and Canada, but also from Australia, the United Kingdom and Ireland. Additionally, BetAmerica offers a range of weekly promotions. An example we encountered while compiling our BetAmerica review was Superfecta Sunday, which offered a 10 per cent bonus to winning harness racing and greyhound superfectas.
On the topic of greyhound racing, our BetAmerica opinion is that few rivals could match the offering available with this bookmaker. With in excess of 1000 greyhound races each week, the amount of markets to bet on is truly impressive. In terms of BetAmerica’s daily fantasy sports market, the Daily Pick ‘Em Fantasy Sports contests are a standout. The sports to choose from are NFL, baseball and basketball, though the company is looking to expand its portfolio. Live scoring updates are included as part of the fantasy sports service, allowing customers to monitor their performance as the action unfolds.
Odds – 4
Our BetAmerica review found plenty of value in horse racing and greyhound markets when compared to similar bookmakers. The odds did, however, fluctuate rapidly at BetAmerica. For example, the odds on the race favourite ‘One Call Away’ at Laurel Park (Ireland) were listed as 7/2 at the time of writing, but changed to 8/5, 9/5 and 2/1 within a 10 minute window. The aforementioned promotions, such as the Superfecta Sunday example, are also worth monitoring as they represent a great way to maximise the winnings from specific bets that are already priced competitively.
Mobile app – 4
This mobile app, available for both iOS and Android users, includes a user-friendly and eye-catching layout that makes placing wagers a seamless experience, with bettors easily able to navigate across the various sports and markets. Placing bets and setting your fantasy teams is as straightforward as on the website, while the ability to watch live streams of races and receive score updates for fantasy team selections makes this app a must-have for bettors who like wagering on the go.
Additionally, our BetAmerica review discovered another app offered to customers, BetAmerica Extra. This version is specific to the Kentucky Derby and functions as an information service, whereby the latest news and information, as well as tips, are posted. For betting purposes, the main app should be the product of choice.
If you're interested in a deeper read, take a look at our dedicated guide to BetAmerica's app.
Payment Options – 4
An assortment of deposit options exist, including eCash, debit and credit cards, PayNearMe (incurs a $3.99 fee per deposit), Neteller, Pay Lucky (exclusive to residents of California, Oregon, Massachusetts, New Mexico, New York, Ohio and Wyoming), Vanilla Gift (up to $500), check or wire transfer. As previously mentioned in this BetAmerica review, deposits must be at least $25.
The withdrawal methods are not as comprehensive, but this did not affect our BetAmerica opinion negatively as it tends to run in line with market standards. Three methods for withdrawing funds exist – eCash, Neteller and check. Each method comes without a minimum withdrawal total nor any fees, though expedited checks do come at the account holder’s expense.
Customer Service – 4
Live chat, email and a free phone service combine for a strong customer service offering at BetAmerica. The live chat facility can be easily accessed from the website, and is available 9am to midnight US Eastern time, seven days a week. This is the most efficient manner of getting queries answered in our BetAmerica opinion, with a helpful customer service representative greeting us within a minute after we activated live chat.
Email queries are also dealt with efficiently, with replies received within 1-2 business days. The email address to use is firstname.lastname@example.org. The phone service, which can be utilised 364 days a year at 186 660 779 29, was perhaps the slowest method of contact despite being based out of the US. Each of the contact methods is available to English-speaking customers only, as is the website.
Streaming/Live Options – 3.5
A huge live streaming selection was available during our BetAmerica review, with over 300 racetracks serviced worldwide and 3500 live races available to watch through the website or app each week. The service is exclusive to customers, who are permitted 10 free hours of live streaming each month. Additional free hours can be earned, provided that certain wagering thresholds are met. A strong aspect of the streaming service is the ability to view the live TV module on the same page as the betting markets are listed, allowing simultaneous watching and wagering. Some of the streams lagged a few seconds behind and had some interruptions, which affected our BetAmerica opinion of this aspect of the service. But, as a whole, the streaming product proved both convenient and comprehensive.
Overall rating – 4
If inclined to bet on horses, greyhounds and fantasy sports, there is much on offer at BetAmerica. A good range of markets, competitive odds and a plethora of free information and advice to get your bets right are some of the pleasing aspects in our BetAmerica opinion. The service could be strengthened by a more generous welcome offer, one which places less stringent wagering requirements on the bettor, along with a wider mix of bonus promotions. Don't forget that you can sign up with the BetAmerica promo code if you're a new member!
|What we like||What we don’t like|
|Fast, secure and innovative website and mobile app||Having to earn a deposit bonus after sign-up|
|Comprehensive live streaming for horse and greyhound racing||BetAmerica is only available in English|
|Free race tips available through the website and app||Live streaming can lag|