Bet365 Review 2019: What We Really Think

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bet365 has come to my attention in recent weeks due to its skyrocketing popularity in the betting world. It is fast becoming one of the most recognised names in the business so our team of experts set off to find out why. Check my comprehensive bet365 review.

bet365 reviewOur rating
Welcome offer4.5/5
Markets4.5/5
Odds4/5
Streaming/Live options4/5
Games4/5
Mobile app4/5
Customer service4.5/5
OVERALL RATING4.5/5
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bet365 Welcome Bonuses: 4.5/5

When I first registered for the purposes of doing a bet365 review, I admit I was really interested in how this major bookmaker treats its new customers. And I am happy to report I was not disappointed. The site definitely left a good first impression and eased me into making my first bet. I could already imagine myself as a regular.

What I didn’t expect is to also become a regular in the Casino. Although I like to play an occasional game of blackjack or try my hand at a slot just for fun, my bet365 review required me to look at it in more detail. And again, while registering for the bet365 Casino, I got a welcome bonus (T&Cs Apply) I was very satisfied with. All I needed to do is apply the bet365 bonus code. Compared to the offers I was used to getting on other websites, which usually only include free spins on a couple of slot games, the one I got here was significantly better.

All in all both bet365 betting and bet365 casino offer very good welcome bonuses (T&Cs apply).

The Betting Markets: 4.5/5

Pretty much every bookie out there provides coverage of at least the major tournaments and leagues, with bet365 being no exception. However, they also cover some slightly more unusual options, like politics, financial markets and even the local weather! I expect the politics section to be especially popular given all the burning issues that they have on offer at the time of this bet365 review

As well as the major sports, bet365 also covers some less popular leagues like handball, martial arts, pool and winter sports. Even the fans of the most niche sports markets out there, like bandy, floorball and netball can bet on their favorite sports.

Since I’m big into esports, so I was really happy to see that there is a long list of tournaments and games offered on the site. Every major event is covered and even the list of games trumps the competition. Some of the games I found at the time of this bet365 review are DOTA 2, CS:GO, League of Legends, Hearthstone, Overwatch, Starcraft II and a few spots games like FIFA and NBA 2K.

bet365 Review Odds: 4/5

I decided to conduct this portion of the bet365 review by comparing bet365’s odds with those of other bookmakers. William Hill was previously in the lead but bet365 is seriously not far behind.

Every betting site gives you some great odds on certain sports and not so great odds on others, and bet365 is no exception to this rule, however, what I found was that as a general rule the service’s odds were very above average compared to many others, above all for the Euro Soccer premium categories.

And even when their differences were only marginally higher, the returns on odds can add up to a lot over the year.

The odds format can easily be changed from decimal to fractional, and also to American and American fractional. I prefer using decimal odds, so I had no need to change the default formatting, but I believe the information might be useful to some readers of this bet365 review.

Live Streaming bet365: 4/5

Next up in my bet365 review, I’ll discuss the live streaming option. I saw that bet365 provides live streaming of many events each year. All the biggest leagues and tournaments are available to watch via either your computer or your phone/tablet, in high quality with provided commentary in English. I believe that the amount of markets for which this operator offers live streaming still makes it very far ahead of the pack. What you need to have in mind is that most of the streams come with geo-restrictions, which means you might not be able to access them outside the country.

When I was testing the live streaming feature for the purposes of this bet365 review, I didn’t run into any deal-breaking issues. The quality was good with an occasional stutter, which was nothing unexpected. The service worked well both on desktop and on mobile, on both iOS and Android.

You need to have a funded account and make sure you’ve placed a wager within the last 24 hours. And as I have said, the livestream option is not available in all countries due to broadcasting rights.

bet365 live streaming

bet365 Games: 4/5

My bet365 review would be incomplete without a look at what different kind of games I could find on the site, which is why I will give you a short overview on each of the game sections this operator offers.

Slots

As I have already mentioned at the beginning of my bet365 review, I do occasionally wander into the slot section of a website. When selecting a game I primarily rely on the visual effect a particular game has. And as far as the visuals go, this operator offers plenty of eye candy. I really liked the crisp graphics and animations. However, although the offer is by no means lacking, I’ve visited sites with double the number of slots.

Card games and table games

I would say the same point goes for the selection of card games. Although all the games I’m generally used to seeing were there (except for the Hi-Lo), I would like to see a few more variations. The situation is better when it comes to roulette, as there are a few different spins on the usual formula.

Live Casino

I was reluctant to venture into the live casino section, but the bet365 review demanded it, so I had to obey. Let me say that, there was absolutely no reason for hesitation. The professional dealers do their job well, so they made the atmosphere relaxing and after playing a few rounds I almost felt like I was in a proper casino. The stream quality was good, the production quality was excellent, and the dealers themselves were interactive and friendly.

Bingo

Although I’m not much of a lottery player, I appreciate the variety of Bingo games the operator offers. There are draws organised every few minutes and the ticket prices and prizes pools vary with each game. I did not get to test every Bingo game during my bet365 review, but from what I have seen, the game variety is good and won’t disappoint an average lottery fan.

The Mobile App: 4/5

bet365’s mobile app is very popular and when tested it, it worked on every device I tried it on with no bugs and smooth transitions between screens. It’s fast, doesn’t drink up your memory and if your internet connection is stable enough, you can enjoy completely uninterrupted streaming in high quality. The interface is easy to use and betting is stress free.

The operator has chosen to split its services into separate apps, and during my bet365 review testing, I realised that not all apps are available on every platform due to differences in the policies of different app stores. Nevertheless, you can easily get the full experience on the go, by simply using the mobile website. I believe it is very intuitive and easy to navigate, while it also keeps the full functionality of the desktop website. Personally, I prefer using the mobile website, because I feel that it is less cluttered with information and a bit easier to navigate than the desktop one.

Payment methods

bet365 offers a variety of payment options, so I had absolutely no trouble finding the one I prefer using. I found all the relevant information about the payment options in the Help menu, where there is also detailed information about each one.

You should have in mind that payment methods can differ when it comes to processing time, minimum and maximum deposits and other details. I would advise everyone reading this bet365 review to take a page from my book not skip reading about their payment method. The information is readily available, and it can help you avoid any potential problems down the line.

bet365 payment methods

bet365 Promo

As I said at the start of my bet365 review, I was very satisfied with the bet365 bonus code (T&Cs apply) I got when I signed up and I can say wasn’t disappointed with the rest of the offer either. The operator tailors its betting promo offers to current sporting events, so they keep the existing users engaged and always on the prowl for new deals. When there is a bigger event coming, I usually check the website to see if there is a promo offer I can use to sweeten the deal, and so far, there almost always was.

The casino also had an offer for almost every game section, which gave me additional motivation to go through every one of them.

Finally, I know that some operators impose ridiculous wagering requirements that make it very difficult for users to unlock the bonus funds. However, while I was going through the terms and conditions of individual offers for the purposes of this bet365 review, I found that they are comparatively very fair and reasonable.

Customer Support: 4.5/5

The bet365 Customer Support line is open and response times are fast. Every query I posed to them was treated almost immediately, including the email we sent to their mailing address, although their social media accounts didn’t reply at all, the service’s only flaw. Unfortunately, very few bookmakers use their social media pages for interaction with their users, which to me feels like a missed opportunity. This is the reason I can’t give customer support the highest grade in my bet365 review.

Before you contact customer support, I would advise all the readers of this bet365 review to take a look at the site’s Help and FAQ sections. They are very thorough and go over almost any potential issues you can encounter, from technical problems to banking issues and the explanation of the rules of the games they offer. A comprehensive FAQ section and a responsive, always available support is really everything you can ask for.

So, my conclusion? There’s really very little I can fault with bet365’s overall service, and I’d really highly recommend you get down there as soon as possible.

bet365 Review – Our Verdict: 4.5/5

Going into this bet365 review I had my criticising pen at the ready but the service truly, truly surprised me; managing to bag itself a staggering 4.5/5 rating.

I really liked the wide selection of markets the operator offers. I wouldn’t say I was surprised by it, since this is one of the top bookmakers around, but only when you start using the site do you get the idea of the scope of markets it covers. I also loved the live streaming. It ran great and the selection of available events is unrivalled.

When it comes to the casino, although not the richest in games, had in offer everything I was personally interested in playing. I was surprised to find even the Live Casino section provided a much better experience than I expected it to be. If there are any readers of this bet365 review that are on the fence about the live casino, I would say this is a perfect place to try it out.

The customer service also deserves a notable mention in this bet365 review, for its quick response times and a truly extensive Help section.

Recommendation

At the end of my bet365 review, when I take everything into account, I can honestly recommend it to new and experienced users alike. New players who are just starting out can rely on the guides and tutorials to get up to speed, while experienced players will find an unparalleled selection of sports and markets.

Below I have gathered together all pros and cons.

What we likeWhat we don't like
👍A wide range of sports options👎Limited mobile app features
👍Live streaming options👎Odds very above average
👍Attractive bonuses

FAQ

In case you have any questions lingering, I have made a short FAQ section, to clarify some potential issues.

I have opened a new account, but I can’t find the welcome bonus. What should I do?

You should first check the offer’s Terms and Conditions to see if you qualify. If you do, then go to the website’s Help section and try to identify the issue and look up the solution. It the problem still exists, then you should contact customer support. You can find the contact information on the website. The response times are quick, so your problem should, hopefully, be resolved quickly.

I tried to access the Live Casino, but the page won’t load. What should I do?

In order to access the Live Casino, your web browser will need to have Flash enabled. If you are prompted to enable it, simply do so, and the page content will load properly. If you need further assistance, feel free to contact customer support.

I would like to cancel my bet. What should I do?

Unfortunately, once you have locked in your bet, there is no way to cancel it. Every player the responsibility to make sure their bet is correct, so make sure you have made the right selection and double check before you confirm it.

I have lost my security number. What should I do?

If you have forgotten the 4-digit security number you set while signing up, you can reset it by contacting customer support. You will be asked to provide a series of personal details related to your account, so they can confirm your identity. Once the procedure is over, you will be allowed to set a new security number.


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